Comments on: Who hates American Airlines?

By: Patrick Di Justo

Patrick Di Justo — Fri, 02 May 2008 05:03:05 +0000

There’s enough reason to hate them on general principles, but what specifically brought this on?

By: admin

admin — Fri, 02 May 2008 15:35:41 +0000

I had a roundtrip ticket to Suttgart, leaving last night and returning May 9. Due to illness, I couldn’t fly last night. So FMX got me a one-way outgoing ticket for Monday, so I could cancel my outgoing trip. When I called to cancel, American told me I couldn’t use the return flight unless they reissued it to the tune of $2,100. I spoke to the “manager,” and tried to explain my case, but he insisted they “couldn’t” give me the flight I’d already paid for without charging me two thousand dollars. The end.

By: street

street — Sat, 03 May 2008 06:45:17 +0000

This happened to me about 8 years ago with American. On the phone they flat out refused that there was anything they could do (other than charge me again), even though I had already paid for the round-trip flight. On my flight out I went to the service counter, explained, and in about 10 minutes they had the return ticket in my hand. It was a long time ago and on a domestic flight - but you might not want to give up just yet..

By: street

street — Sat, 03 May 2008 06:51:16 +0000

Oh, but let me also say that I still hate American Airlines for leaving me stranded at least a half dozen times and for having to deal with the tools they call employees.

By: Mike Caprio

Mike Caprio — Sat, 03 May 2008 10:20:14 +0000

Well that’s certainly “something special” in the air all right…

By: Roz Warren

Roz Warren — Sun, 04 May 2008 15:57:13 +0000

i think you need to work up a brief email to whoemever is in charge of public relationships at american airlines. the subject line should be something like YOU OWE NINA PALEY $2,100. the body of the letter should be something like “I am going to boycott American Airlines until you paid Nina Paley the money you owe her, corporate scum!” Then you make it available online and your fans email it to american airlines and ask their friends and family to email it to them etc. with copies to every airline and travel-related website on the planet…

just a suggestion.

let’s face it ALL OF THE AIRLINES SUCK.

i hate aviation.

By: Gifford

Gifford — Thu, 08 May 2008 16:45:58 +0000

I flew to London last November on Virgin Air and one of the toilets was completely full in the middle of the plane and people had to wait in line for about 10-15 minutes before taking care of business. All the flight crew did was act sincere about the situation and did not offer an explanation as to why it happened. Some passengers speculated that the tank(s) were not emptied prior to departure, which I believe was true. Glad I didn’t have a bladder problem crossing the pond. It’s all about the bottom line and not customer service. ALL AIRLINES DO SUCK.